Fridge Problems (aka best email reply in the world EVER)

So our fridge broke down last week and the estate agent organised a replacement, except they installed the wrong model. Here is the email exchange between G, C and Y (the estate agent):

Hi G,

This was an error. I have re-ordered a fridge with a freezer compartment. This should arrive with 2-5 working days.

With best wishes

Y

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Thanks for sorting it out.

Regards

G

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Dear G,

No problem. Please see the email below from the contractors.

Hi Y,

Could you please advise the tenant NOT to use the larder fridge installed in error as we will need to send it back to the manufacturer’s and they won’t accept it if it’s been used. We will return as soon as possible with the new appliance.

Kind regards,

X.

With best wishes

Y

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Dear Y,

Please accept my apologies but I have already pooped in the larder fridge.

Regards,

C